Customer Service

At Tim Quigley Insurance Services, Inc., we put great customer service as our number one priority. In addition to what we provide in our office, we have made arrangements for our clients to have the option of contacting their insurance company directly for various service options, with companies that provide such additional service. (For more information on reporting Claims to our companies, please visit our “Claims” page.)

If you are a current client of one of the companies listed below, you have the option to contact this company directly for your service needs. You are welcome to contact them during the day, but their hours also extend beyond the traditional business hours, which is a great convenience for many. Please see below for information on contacting these companies:

SAFECO

Customer Service

866-472-3326 – Available 24 hours a day, 7 days a week

Or go online to Safeco.com to perform a number of account services:

View/Update billing information
Make a payment by online check or credit card
Manage Paperless Billing
View your claims status
Print auto ID cards or other policy documents
Change your name
Change your address
Order a copy of your policy
Update your loan provider (mortgagee)

OREGON MUTUAL

Billing

Access billing information or pay your bill with credit/debit card 24/7:

Online, or using
Touch-tone phone: 800-409-3814

For questions concerning your bill or to sign up for the EFT (automatic payment) payment option, call: 800-409-3814. Available Monday – Friday 7:00 am – 5:00 pm PST

Claims

800-934-3809 – Available 24 hours a day, 7 days a week

PROGRESSIVE

Customer Service

1-800-776-4737 – Available 24 hours a day, 7 days a week

Or go online to Progressive to perform a number of account services:

Make a payment
Deduct future payments automatically from your checking account
Replace auto ID cards
Update your information if you’ve moved
Verify insurance for a new vehicle purchase
View communications between you and Progressive
Sign up for a paperless policy

ZURICH

Customer Service

866-972-2727 - Available Monday – Friday, 7:30 a.m. to 7:30 p.m. PST

zsbservicecenter@zisinternet.com

Claims

To Report a Claim to Zurich:

800-987-3373 – available 24 hours a day, 7 days a week